Facilities Management

Multiple services delivered through a one-team approach

Creating essential spaces that improve everyday experiences

High achieving workspaces are productive, efficient and safe. City takes an end-to-end approach by self delivering every aspect of your built environments.

Our integrated facilities management and total facilities management service brings together the people, places and process required to drive efficiencies and reduce costs. All so that you can keep a laser focus on the core objectives of your business.

Hard services

Hard services

Breakdowns are time-consuming, costly and inefficient. We offer customers a complete solution, putting planned maintenance regimes in place with data-driven approaches while also minimising asset downtime and ensuring that asset performance informs future design. We serve a broad range of sectors and maintain the essential services to keep them running uninterrupted.

In addition to the services below, our expertise extends to electrical, building fabric, water hygiene, small works and projects.

HVAC & Refrigeration

HVAC & Refrigeration

Maintaining assets safely and maximising energy efficiency are central to running a large business. We ensure that regulatory standards are met, with highly skilled technicians fully qualified to industry standards.

General Maintenance

General Maintenance

Our data-driven approaches include remote telemetry, fault frequencies and cause to develop the most cost-effective, compliant regimes for your business.

24/7 Service Desk

24/7 Service Desk

We provide a one-stop-shop for all your maintenance needs, with a dedicated service. Our highly trained teams manage over three million jobs every year, end to end: from breakdown to triage and through to completion.

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TUPE Transfers

TUPE Transfers

We ensure a seamless transition from one service provider to another. With relationships based on mutual trust and transparency, we keep everyone well-informed throughout the process and strive to understand each colleague’s preference to achieve the best possible results.

Soft services

Soft services

We work in partnership with our customers, capturing every detail of their business to meet their needs.

By combining our bespoke model with a comprehensive understanding of operational requirements, we become a fully integrated element of our customers' operational dynamic.

Cleaning

Cleaning

Over 600 stores in the UK depend on City FM's comprehensive cleaning service. We provide integrated service management, enlist an 8,000 strong workforce for its delivery, and leverage innovative technology so that businesses can make informed decisions.

Pest control technicians

Pest control technicians

Over the past 20 years we’ve become a specialist pest control provider. All our Pest Control Technicians operate with at least RSPH Level 2, the industry standard.

Grounds Maintenance

Grounds Maintenance

We offer a variety of services to help keep your outdoor environments beautiful and well-ordered. We complete over 12,000 visits every year, working with leading retailers including Asda, M&S and Homebase.

Let's work towards a bespoke solution to your FM needs

If you're considering changing provider or outsourcing facilities and maintenance services for the first time, our expert team is here to help.