Health, Safety and Environment

Health and safety is at the forefront of everything we do

Our mission is to protect our colleagues, stakeholders, and the environment, ensuring everyone gets home safely at the end of every working day

We are relentless in our pursuit of health and safety excellence and work constantly to improve our standards and procedures.

In 2020, we carried out over 760 audits to measure health and safety compliance and provided 2,700 colleagues with technical and HSE-related training. 

Home safe everyday

HSE values

Home safe everyday

Our HSE values are communicated at every level of the organisation, creating a company culture where every single colleague owns, and is responsible for, safety. Colleagues that demonstrate our HSE values are rewarded through recognition initiatives.

In 2021, all companies within the City group achieved a RoSPA Gold Health and Safety Award, as well as a Gold Fleet Safety Award and third RoSPA President's Award.

Measure, monitor and review

Performance

Measure, monitor and review

We have a robust system in place to monitor and audit activity in the field. Formal health and safety audits are carried out by competent health and safety practitioners. Outcomes and findings from the planned audits are reported to business leaders, and activity is tracked through to completion.

Our business leaders make a required number of leadership safety visits every year, giving them a strong understanding of the safety-related issues our colleagues face, and the opportunity to promote safety face-to-face.

Responding to the pandemic

Covid-19

Responding to the pandemic

Our teams worked tirelessly to support our clients in continuing operations during the Covid-19 pandemic. Hygiene was (and still is) a vital focus areas. Our cleaning teams supported Asda in being voted the safest supermarket to shop in during the pandemic, as voted by the Grocer magazine.