Inspired to make a positive change to the facilities management industry, Willie and Susan Haughey established City Refrigeration Holdings (UK) Ltd in 1985. Their new enterprise was founded on collaboration and transparency. A ground-breaking approach took City FM from its humble beginnings to building long-term partnerships with leading retailers all over the world.
Under this innovative model, each partner receives a unique strategy, shaped by the needs of their business and implemented by a bespoke, self-delivered model that provides an unparalleled commitment to safety, quality and value.
One of the world’s largest privately owned FM companies
City has accumulated a wealth of experience serving a variety of sectors -- healthcare, petrol forecourts, leisure and hospitality, retail, distribution and logistics, commercial property and construction. At the same time, we’re also relentlessly focused on developing and shaping the future of FM, harnessing the power of innovation, technology and data to inform every step of our work.
With consumer-focused people at the centre
City employs over 9,000 highly qualified staff to deliver exceptional service, every time. All over the world, we help improve every aspect of customers’ lives--in supermarkets, offices and more. Equipped through frequent training opportunities, we are constantly building on their skills and continuing to exceed expectations. It is through their outstanding delivery that City drives efficiency and assurance even in the face of rapid change.
OneCity Taking action together
As a responsible business, City FM is committed to being a net-zero carbon business by 2040. Our Net Zero target data has been independently validated by SBTi, and as active, engaged members of the Supply Chain Sustainability Council, the work has already begun to focus on achieving these targets.
Awards & accreditation
RoSPA 2023 Gold Medal Award
PFM Awards 2022 - Winner
RoSPA Gold Award
RoSPA Fleet Safety Award
RoSPA member
IOSH
S.P.A. Passport
BAFE fire safety register
Fire Industry Association
FGAS certification
Gas Safe
CHAS
Achilles
Alcumus safe contractor
Altius
Altius CDM vendor
Sedex
BSI ISO 9001 Quality Management
BSI ISO 14001 Environmental Management
BSI ISO 45001 Occupational Health and Safety Management certified
SEPA
Investors in People
City & Guilds approved centre
UKATA
NIC EIC
NFRC member
CITB Cskills Awards approved centre
St Helens Borough Council primary authority
NSI
Federation of Master Builders
Building Engineering Services Association
Our Companies
City Facilities Management Ltd
City Building Engineering Services
City Facilities Management (UK) Ltd
Our Companies
City Facilities Management Ltd
Transforming multi-site FM service delivery with some of Britain's best brands
City FM's model is built around self-delivery. Expertly trained technicians cover all aspects of refrigeration, electrical and building fabric maintenance. Unique to City's model is the ability to multi-skill technicians by training them in additional disciplines such as heating, ventilation and air-conditioning (HVAC), fire safety, and food equipment maintenance. This reduces the need for additional contractors and the number of site visits, and saves our partners' money.
City Building Engineering Services
City's award-winning building and engineering services division is one of the UK’s leading providers of innovative engineering and construction solutions
CBES deliver end-to-end construction and engineering projects, from procurement and design through to project management, installation and maintenance. Our expert teams are highly experienced in refrigeration, mechanical and electrical, construction, security and fire, food systems and risk management. By equipping our people with the right tools and training, we support customers with either single-service excellence, or a multi-discipline delivery model.
City Facilities Management (UK) Ltd
A successful and integrated partnership with one of the UK's leading retailers since 1995
Since 1995, our partnership with the customer has gone from strength to strength. Managing over 600 retail locations in the UK, we provide total FM services including maintenance, cleaning, integrated systems, 24/7 service desk, and energy management services. All services are bespoke to the customer and we operate as one collaborative team to ensure total alignment with strategy, management, culture and values.
Our partnership model
Collaboration
Our City methodology starts with collaboration to clearly define and understand your immediate and long-term needs.
Data & intelligence
We rely on data and intelligence to evidence all recommendations, tailored to your existing maturity and complexity.
Service
We provide expert services and support to realise our plan, combining construction, facilities, energy and asset management solutions, delivered by dedicated, expert teams.
Our Partners
